Integrating Call Tools (Recording)


BuildBetter supports integration with Zoom, Webex, Google Meets, and MS Teams. Integrating your preferred call tool with BuildBetter allows for automatic recording and transcription of calls, ensuring that all important discussions are captured and accessible.


Integrating with call tools enables automatic call recording and transcription. This saves you time and effort, and ensures that no important calls are missed. It also allows for seamless workflow as you can schedule and conduct your calls as usual, and they will automatically be recorded and transcribed in BuildBetter.

How to Use

To integrate a call tool:

  1. Go to Settings.
  2. Click on "Integrations".
  3. Choose your preferred call tool from the options and click "Connect".
  4. Follow the prompts to authorize BuildBetter to access your call tool.

Use Cases

Call tool integration is useful in various scenarios, including:

  • Regular team meetings: All discussions are automatically recorded and transcribed, ensuring no important points are missed.
  • Sales calls: Calls with potential customers are captured, allowing for review and analysis afterwards.
  • Customer support: Calls with customers can be reviewed to improve service and address issues.

Common Issues

Some users might have difficulty connecting their call tool, or may not see their call tool listed.


Ensure that you're entering the correct credentials when connecting your call tool. If your call tool isn't listed, it might not be supported at this time.


  • Which call tools can be integrated with BuildBetter? Currently, BuildBetter supports integration with Zoom, Webex, Google Meets, and MS Teams.
  • What happens if I schedule a call outside of the integrated tool? If a call is scheduled outside of the integrated tool, it will need to be manually uploaded to BuildBetter.


If you need further assistance or encounter any other issues, feel free to contact our support team.