Integrations

Integration is a powerful feature in BuildBetter that allows the platform to connect with various other tools like Zoom, Webex, Google Meets, MS Teams, Slack, OpenAI's ChatGPT, and Intercom. These integrations enable automatic call recording, transcription, and provide enhanced functionality.

Benefits

Integrating with other tools increases the functionality and efficiency of BuildBetter. It allows for automatic call recording and transcription with the integrated call tools, sending and processing data with Slack and Intercom, and leveraging the capabilities of OpenAI's ChatGPT.

How to Use

To set up integrations:

  1. Navigate to the Settings by clicking on your profile picture in the upper right-hand corner.
  2. Click on "Integrations".
  3. Choose your preferred tool from the options provided.
  4. Click on "Connect" and follow the prompts to authorize BuildBetter's access to the tool.

Use Cases

Integrating with other tools is useful for:

  • Automatic call recording and transcription: This provides a seamless workflow where all your calls are automatically recorded, transcribed, and stored in BuildBetter.
  • Enhanced data processing: Integrations with tools like Slack and Intercom allow for sending and processing data, enhancing the functionality of BuildBetter.

Common Issues

Users might face difficulties while setting up integrations or may encounter issues due to incorrect credentials.

Troubleshooting

If you're having trouble setting up an integration, ensure you're following the correct steps and entering the correct credentials. If the problem persists, check the documentation of the tool you're trying to integrate with, or contact their support.

FAQs

  • Which tools can I integrate with BuildBetter? Currently, you can integrate BuildBetter with Zoom, Webex, Google Meets, MS Teams, Slack, OpenAI's ChatGPT, and Intercom.
  • What happens if I face an issue while setting up an integration? If you encounter an issue while setting up an integration, you can contact our support team for assistance.

Support

If you need further assistance or encounter any other issues, feel free to contact our support team.