The Join Call feature in BuildBetter allows the platform to manually join calls. By inputting the call link, BuildBetter can send a bot to record the call, ensuring that the discussion is captured and accessible for future reference.
Benefits
The Join Call feature increases the flexibility of call recording in BuildBetter. It allows the platform to join and record calls that are not scheduled through the integrated call tools, ensuring that all important discussions are captured.
How to Use
To use the Join Call feature:
- Navigate to the chat view or the calls view.
- Click on the "Join" button located in the upper right-hand corner.
- Paste the link to the call in the provided field (ensure the password is included in the URL if there is one).
- Click "Join". BuildBetter will send a bot to join and record the call.
Use Cases
The Join Call feature is useful in scenarios such as:
- When you want to record a spontaneous or unscheduled call.
- When you are hosting a call that isn't scheduled through the integrated call tools.
Common Issues
Users may sometimes forget to include the password in the URL, or the call host may have settings that prevent the bot from joining the call.
Troubleshooting
If the bot is unable to join the call, ensure that the password is included in the URL, if there is one. Also, check the call's settings to make sure that bots are allowed to join.
FAQs
- What happens if I forget to include the password in the URL? If the password is not included in the URL, the bot will not be able to join the call.
- Can the bot join calls that are not scheduled through the integrated call tools? Yes, the bot can join any call as long as it has the correct link and permissions to join.
Support
If you need further assistance or encounter any other issues, feel free to contact our support team.