Introduction
The Summaries feature in BuildBetter provides users with a highly detailed summary of their calls. It's an efficient tool for reviewing the main points of a conversation without having to listen to the entire call. Summaries are automatically generated for paid customers, and specific summaries can be requested.
Benefits
Summaries save users time and effort by providing a concise overview of the main points discussed during a call. They help to quickly identify key insights, making it easier to recall information, make data-driven decisions, or share findings with others.
How to Use
To access the Summaries:
- Navigate to the specific call you want the summary for.
- Below the call details, click on the "Summary" tab.
- Here, you can view the automatic summary generated by BuildBetter.
Use Cases
The Summaries feature is beneficial in several scenarios:
- Reviewing key points from a call without having to replay the entire recording.
- Sharing insights from a call with team members who were not present.
- Quickly recalling specific information from past calls.
Common Issues
Users may sometimes find that a summary does not cover all the points they found important, or they may need a summary for a group of calls.
Troubleshooting
If a summary doesn't cover all key points, consider manually noting important points during future calls. For summarizing a group of calls, users can drag multiple calls into the chat for BuildBetter to generate a combined summary.
FAQs
- Can I generate a summary for a group of calls? Yes, users can drag multiple calls into the chat for BuildBetter to generate a combined summary.
- What if the automatic summary misses some points? While BuildBetter aims to cover the main points in its automatic summaries, it may not capture everything. Users are encouraged to manually note down points they deem important during calls.
Support
If you need further assistance or encounter any other issues, feel free to contact our support team.
Summaries
Introduction
The Summaries feature in BuildBetter is designed to provide concise, high-level summaries of your calls. Trained on a variety of call types, Summaries automatically generate a digest of the key points and topics discussed in your calls.
Benefits
Summaries save you the time of going through entire call transcripts, providing a quick and easy way to review the main points of a call. This feature can be particularly useful when you need to recall the details of a past call, report on the content of a call, or catch up quickly on a call you missed.
How to Use
To use the Summaries feature:
- Navigate to the call you want to review.
- Click on the "Summary" tab below the call details.
- If a summary has not already been generated, click on "Generate Summary".
Use Cases
Summaries can be particularly useful in situations such as:
- When you need to report on the key points discussed during a call.
- When you missed a call and need to quickly catch up on what was discussed.
- When you want to review the details of a past call without going through the entire transcript.
Common Issues
You may sometimes find that a summary does not cover all the points you were interested in, or that a summary has not been automatically generated for a call.
Troubleshooting
If a summary does not cover all the points you were interested in, you can manually review the call transcript for additional details. If a summary has not been generated for a call, and you're on a paid plan that includes automatic summaries, click on "Generate Summary".
FAQs
- What if the summary doesn't cover all the points I'm interested in?The Summaries feature is designed to provide a high-level overview of the call. For more detailed information, you can manually review the call transcript.
- What if a summary hasn't been generated for a call? If you're on a paid plan that includes automatic summaries, you can manually generate a summary by clicking on "Generate Summary".
Support
If you need further assistance or encounter any other issues, feel free to contact our support team.