Introduction
BuildBetter's Zoom App integration is an extension that enhances the functionality of the platform by enabling seamless recording of Zoom calls. This integration is optional and designed to offer users more control over their call recording preferences.
Benefits
Integrating with the Zoom App allows users to manually start or end call recordings, providing them with more flexibility and control over their call data. It eliminates the need for manual upload of Zoom call recordings, saving time and ensuring all relevant calls are captured and stored in BuildBetter.
How to Use
To use the Zoom App integration:
- Navigate to the Settings by clicking on your profile picture in the upper right-hand corner.
- Click on "Integrations".
- Under the "Call recording" header, find the Zoom App integration option and click "Connect".
- Follow the prompts to authorize BuildBetter's access to your Zoom account.
Use Cases
The Zoom App integration is particularly useful for:
- Recording spontaneous or unscheduled Zoom calls.
- Having more control over which Zoom calls are recorded and stored in BuildBetter.
Common Issues
Users may sometimes face difficulties in setting up the Zoom App integration or might encounter issues due to incorrect Zoom credentials.
Troubleshooting
If you're having trouble setting up the Zoom App integration, make sure you're following the correct steps and entering the correct Zoom credentials. If the problem persists, check the documentation of Zoom or contact their support.
FAQs
- Is the Zoom App integration necessary to use BuildBetter? No, the Zoom App integration is optional, designed to offer users more control over their call recording preferences.
- Can the bot join Zoom calls that are not scheduled through the integrated call tools? Yes, with the Zoom App integration, the bot can join any Zoom call as long as it has the correct permissions.
Support
If you need further assistance or encounter any other issues, feel free to contact our support team.